Terms of Service
Miss Nelly’s Canine Gourmet – Terms of Service
Effective Date: 11/13/2025
Welcome to Miss Nelly’s Canine Gourmet. Please read these Terms of Service (“Terms”) carefully before using our website located at https://www.missnellys.com (the “Site”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
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1. General Terms: Miss Nelly’s is a U.S.-based business offering all-natural, USA-sourced dog treats. All users must be 18 years of age or older to make purchases. We reserve the right to modify or discontinue any product or service at any time without notice.
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2. Ordering & Payment: Orders are accepted through our secure checkout system. We accept major credit cards, PayPal, and other payment methods as displayed during checkout. All prices are listed in U.S. dollars and are subject to change without notice.
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3. Shipping & Delivery: We ship within the United States only. Shipping times vary but typically range from 3–7 business days. You will receive tracking information once your order ships.
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4. Returns & Refunds: If you are not satisfied with your purchase, please contact us at info@missnellys.com within 14 days of receiving your order. Refunds or replacements may be issued on a case-by-case basis. Due to the nature of pet consumables, opened products may not be eligible for return.
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5. Product Information: We strive to ensure product descriptions are accurate, but we do not guarantee they are error-free. Product availability is subject to change without notice.
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6. Account & Access: You may create an account to access wholesale pricing or exclusive content. You are responsible for maintaining the confidentiality of your account information.
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7. Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your information. View it here. https://www.missnellys.com/privacy-policy
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8. Limitation of Liability: Miss Nelly’s is not liable for any direct or indirect damages arising from the use of our products or website.
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9. Governing Law: These Terms are governed by the laws of the State of Idaho, without regard to its conflict of law provisions.
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10. Contact Us: For questions about these Terms, please contact: Miss Nelly’s Canine Gourmet Email: info@missnellys.com Website: https://www.missnellys.com