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At Miss Nelly’s Canine Gourmet, we’re committed to happy tails and making pet parents smile. If you or your pup aren’t completely satisfied with your purchase, we’ll make it right — no hassle, no stress.

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 Easy Returns & Refunds:

 

If you're not 100% happy with your order, simply contact us within 30 days of delivery for a full refund or replacement. 

 

How it works:

• Email us at info@missnellys.com with your order number and a short message.

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• We'll process your refund or ship a replacement within 5 business days.

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• This policy applies to purchases made through missnellys.com and our authorized retail partners.

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   We’re a small company with a big heart for dogs — and your satisfaction is our top priority.