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Privacy Policy

Effective Date: 7/7/2025

Miss Nelly’s Canine Gourmet®

 

1. What We Collect

When you browse or shop at missnellys.com, we may collect the following types of information:

 

  • Personal Information: such as your name, email address, phone number, shipping address, and payment details (when you place an order or sign up for our newsletter).

  • Device Information: IP address, browser type, time zone, and how you interact with the site (via cookies or similar technologies).

  • Order & Account History: what you purchase, how often, and preferences.

 

2. How We Use Your Information

We only use your information to:

  • Process and ship your orders.

  • Communicate with you about your purchases or updates.

  • Improve your experience on our site- Provide customer support.

  • Send promotional offers (only if you’ve opted in)We do not sell your data to third parties.

 

3. Third-Party Services

 

  • We use trusted third-party partners for:

  • Secure payment processing (e.g., Wix Payments, PayPal)

  • Shipping and order fulfillment- Website analytics (e.g., Google Analytics)

  • Email marketing (e.g., Wix, Mailchimp)

These services only access your data to perform specific tasks on our behalf and are required to keep your information confidential.

 

4. Cookies & Tracking

 

We use cookies to:

  • Remember your preferences and cart.

  • Analyze website traffic and performance.

  • Deliver relevant content and offers.

 

You can disable cookies in your browser settings, but it may affect your experience.

 

5. Your Rights

 

You can request to:

 

  • View, update, or delete your personal data.

  • Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails. To make a request, email us at info@missnellys.com.

 

6. Data Security

 

  • We take your privacy seriously. We use secure technologies and industry best practices to protect your personal information.

 

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from minors.

 

8. Changes to This Policy

 

We may update this policy from time to time. If we make significant changes, we’ll post a notice on our website. Questions? We’re here to help. Contact us at: Email: info@missnellys.com. Phone: 1-800-700-0741.

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