OUR PROMISE TO YOU At Miss Nelly’s Canine Gourmet, we’re committed to happy tails and making pet parents smile. If you or your pup aren’t completely satisfied with your purchase, we’ll make it right — no hassle, no stress.
Easy Returns & Refunds:
If you're not 100% happy with your order, simply contact us within 30 days of delivery for a full refund or replacement.
How it works:
Email us at info@missnellys.com with your order number and a short message. We'll process your refund or ship a replacement within 5 business days. This policy applies to purchases made through missnellys.com. We’re a small company with a big heart for dogs — and your satisfaction is our top priority.
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